tujhe bat FAQ — Every Question Pakistani Players Ask

No — tujhe bat allows one account per person. Each player must register individually using their own CNIC, mobile number, and email. If duplicate accounts are detected, both are suspended and balances are forfeited. Family members living at the same address may each have their own tujhe bat account provided each uses their own unique CNIC and mobile number.

Visit Login and enter your Pakistani mobile number (or email) and password, or use OTP login — enter your mobile number and we send a 6-digit code by SMS. If you have forgotten your password, click "Forgot password?" on the login page, enter your registered mobile number or email, and follow the reset instructions. The reset link expires in 15 minutes. If you are still stuck, contact our 24/7 support team at support@tujhebat.com.

Changes to your registered mobile number or email address require identity verification and must be processed by our support team — these details are linked to account security and withdrawals, so they cannot be changed through self-service settings alone. Contact support at support@tujhebat.com with your CNIC details and the new number or email. The change is processed within one business day after verification.

You can close your tujhe bat account at any time by contacting support@tujhebat.com. Before the account is closed, any verified PKR balance is returned to your last withdrawal method. If you are closing your account due to gambling concerns, we strongly recommend using the self-exclusion tool in Account Settings → Responsible Gaming instead — it takes effect immediately and offers options from 6 months up to permanent exclusion. See Responsible Gaming for full details.

Log in to tujhe bat and go to Account → Deposit. Choose your preferred method from: Easypaisa, JazzCash, NayaPay, SadaPay, IBFT bank transfer, or Visa/Mastercard. Enter the PKR amount (minimum Rs 200), follow the on-screen payment steps, and your balance is credited instantly for Easypaisa and JazzCash. IBFT transfers reflect within a few minutes during banking hours. All transactions are in PKR — no currency conversion, no hidden fees on tujhe bat's side.

The minimum deposit on tujhe bat is Rs 200 across all payment methods. Maximum deposit limits vary by method — Easypaisa and JazzCash wallet limits apply as set by your mobile wallet provider. For higher deposit amounts, bank transfer (IBFT) or card deposits typically support larger transactions. If you have set a personal deposit limit through our responsible gaming tools, that takes precedence. Visit Deposit and Withdrawal for the current limit table by method.

Easypaisa and JazzCash deposits are typically instant. IBFT transfers may take up to 30 minutes during peak banking hours. If your deposit has not appeared after these timeframes, check that the transaction was confirmed on your payment app — take a screenshot of the confirmation screen. Then contact tujhe bat support at support@tujhebat.com or via live chat with the transaction reference number and amount. Our team resolves deposit queries within two hours in most cases.

tujhe bat does not charge deposit fees. Your full PKR deposit amount is credited to your account. However, your payment provider — Easypaisa, JazzCash, or your bank — may apply their own transaction charges depending on your account type and the amount transferred. These are set by your provider, not by tujhe bat. We recommend checking your wallet provider's fee schedule for large transfers.

Go to Account → Withdraw, select your preferred withdrawal method — Easypaisa, JazzCash, NayaPay, SadaPay, or bank transfer (IBFT) — enter the PKR amount, and confirm. Easypaisa and JazzCash withdrawals are processed in under three minutes, 24 hours a day. Bank transfers typically arrive within one business day. The minimum withdrawal amount on tujhe bat is Rs 500. Full details are at Deposit and Withdrawal.

Easypaisa and JazzCash: under 3 minutes, 24/7. NayaPay and SadaPay: typically under 10 minutes. Bank transfer (IBFT): same day for requests submitted before 4 PM on business days; next business day otherwise. VIP players at Gold tier and above receive priority processing, which can be even faster. If your withdrawal has been pending for more than one hour, contact support with your transaction reference number.

Common reasons for a delayed or declined withdrawal on tujhe bat: (1) KYC not complete — first-time withdrawals require identity verification; upload a clear CNIC scan via Account Settings. (2) Active wagering requirement — bonus funds have a wagering requirement that must be met before withdrawal. (3) Withdrawal method mismatch — funds typically need to return to the same payment method used for the deposit. (4) Technical issue — rare, but contact support at support@tujhebat.com if none of the above apply.

The minimum withdrawal on tujhe bat is Rs 500. There is no daily withdrawal cap for standard verified accounts, though individual payment provider limits apply — Easypaisa and JazzCash wallet limits set by your provider may cap single transaction amounts. If you need to withdraw a larger sum in a single transaction, bank transfer (IBFT) is typically the most flexible method for high amounts.

tujhe bat covers PSL, ICC World Cup events, Asia Cup, Test matches, ODIs, and T20I bilateral series involving Pakistan and all major cricket nations. Markets include: match winner, toss winner, top batsman, top bowler, over/under run totals, individual over run totals, method of first dismissal, player milestones, and live in-play betting that updates ball by ball. See Cricket Betting for the full market list and current odds.

Yes — tujhe bat offers full in-play (live) betting on cricket matches. Odds update in real time as the match progresses. Markets available in-play include match winner, next wicket, runs in the current over, and player milestones. In-play markets may temporarily suspend during key moments — a wicket falling, a review, or a rain delay — and reopen within seconds. There is no extra charge to use in-play betting; it uses your same PKR balance.

If a cricket match on tujhe bat is abandoned before a result is possible — due to weather, pitch conditions, or other reasons — all pre-match bets on the abandoned match are voided and your stake is returned to your PKR balance. In-play bets placed after play started may be settled differently depending on whether a result was determined by DLS method. tujhe bat follows the official match result as declared by the relevant cricket board.

tujhe bat displays odds in decimal format by default — the most straightforward format for Pakistani players. To calculate your potential return: multiply your stake in PKR by the decimal odds. For example, a Rs 1,000 bet at odds of 2.50 returns Rs 2,500 total (Rs 1,500 profit + Rs 1,000 stake back). Higher odds mean a less likely outcome with a higher potential return. Lower odds mean a more probable outcome with a smaller return. See Betting Odds for a full guide.

New tujhe bat players receive a 150% welcome bonus on their first PKR deposit. Deposit Rs 1,000, play with Rs 2,500. The bonus is credited automatically — no promo code required. The bonus comes with a wagering requirement (details displayed at the time of the bonus offer) that must be met before withdrawing bonus-derived winnings. Real-money deposits are always withdrawable without conditions. Visit Register to create your account and claim the offer.

A wagering requirement — sometimes called a playthrough condition — means you need to place bets totalling a certain multiple of the bonus amount before the bonus balance becomes withdrawable. For example, a 10x wagering requirement on a Rs 1,500 bonus means you need to place Rs 15,000 in cumulative bets before those bonus-derived funds can be withdrawn. Your real-money balance is always withdrawable at any time. tujhe bat displays the current wagering status in your account bonus section so you always know exactly where you stand.

After logging in to tujhe bat, go to Account → Promotions to see all active offers you are eligible for. Reload bonuses, cricket betting cashback, and free spin credits are shown with a single-tap claim button. Each offer displays its terms — bonus amount, minimum deposit, wagering requirement, and expiry — before you activate it. You are never auto-enrolled in a bonus without your action. Only one bonus can be active at a time on tujhe bat.

Most tujhe bat bonuses have an expiry period — typically 7 to 30 days from the date of activation — during which the wagering requirement must be completed. If the period expires before the requirement is met, the remaining bonus balance is removed. This is clearly stated in the bonus terms at the time you claim it. If you believe your bonus was removed in error, contact support with the bonus name and the date you claimed it — our team will review the timeline and respond within two hours.

In tujhe bat crash games, you place a PKR stake before each round starts. A multiplier begins at 1x and climbs — your job is to cash out before the crash. Cash out at 3x and you triple your stake. If you do not cash out before the crash, your stake is lost. tujhe bat crash games use provably fair technology — each round's crash point is determined by a cryptographic algorithm you can independently verify, so neither tujhe bat nor the game provider can manipulate the outcome. See Crash Games for the verification guide.

RTP (Return to Player) is the percentage of total money staked that a slot pays back to players over a large number of spins. A slot with 96% RTP returns Rs 96 on average for every Rs 100 wagered over time. This is a statistical average — short-term results will vary significantly. On tujhe bat, the RTP is displayed on the game information panel for every slot before you start. Most slots on tujhe bat range between 94% and 97% RTP. See Slots for the full game library.

Live baccarat on tujhe bat is streamed in real time from a professional studio with a live dealer. You bet on one of three outcomes: Banker wins, Player wins, or Tie. The dealer draws cards and the hand closest to 9 wins. Banker bets have a slight statistical advantage; Tie bets have higher odds but lower probability. You bet in PKR from your account balance. Multiple table variants are available with different minimum and maximum stake limits to suit every budget. See Baccarat for a full rules guide.

Yes — tujhe bat is fully optimised for mobile. All games — cricket betting, crash games, slots, and live baccarat — work on Pakistani Android and iOS devices through your mobile browser without needing to download an app. The site scales automatically to your screen size. Deposits and withdrawals via Easypaisa and JazzCash are especially convenient on mobile since you can switch directly from tujhe bat to your payment app and back. A stable internet connection (4G or above) is recommended for live games.

Every bet you place on tujhe bat earns VIP points. Points accumulate toward five tiers: Bronze → Silver → Gold → Platinum → Diamond. Higher tiers unlock faster withdrawal processing, higher PKR cashback rates, exclusive promotional offers, and — at Platinum and Diamond level — a dedicated personal account manager. Points are visible in your account dashboard at all times. See VIP Club for the full tier breakdown and points-to-reward table.

Go to Account Settings → Responsible Gaming. From there you can set daily, weekly, or monthly deposit limits, loss limits, session reminders, or activate a cooling-off period of 24 hours to 30 days. Self-exclusion (minimum 6 months, up to permanent) closes your account immediately — your PKR balance is refunded to your payment method within 5 business days. Reducing a limit takes effect instantly. Increasing or removing a limit requires a 24-hour cooling period. Full guide at Responsible Gaming.

tujhe bat is strictly 18+. CNIC verification is mandatory during registration — anyone whose CNIC confirms they are under 18 cannot complete registration. Any account found to belong to a minor is closed immediately, gaming is voided, and deposited PKR is returned. tujhe bat uses automated activity monitoring to identify and respond to problem gambling patterns. We encourage all players to use our responsible gaming tools and to keep their login credentials private on shared family devices. See Responsible Gaming for the full policy.

First — activate self-exclusion from your tujhe bat account right now: Account Settings → Responsible Gaming → Self-Exclusion. It takes effect immediately. If you cannot access your account, contact support@tujhebat.com or live chat and tell them you need immediate self-exclusion — they will action it after a quick identity check without judgment, 24/7. tujhe bat's support team is trained to handle these conversations. Talking to someone you trust about what you are experiencing is also an important step. You are not alone and asking for help is the right call. Visit Responsible Gaming for more guidance.